Oh no! We’re sorry to hear that your order didn’t arrive in perfect condition — but don’t worry, we’ll fix this for you.

To help us resolve it quickly, please send us an email as soon as possible with a short description of the issue. If you can, include one or more photos of the packaging and the damaged wallpaper — that really helps us assess the situation.

Once we receive your email, we’ll get to work right away. You’ll hear back from us within 48 hours with a solution. No stress — we’ll make sure everything is handled smoothly and quickly.